ESG: Environmental, Social & Corporate Governance

Find out how we contribute to the Environmental, Social and Corporate Commitment.

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    Our technological solution promotes efficiency sustainability agility

    LUDA wants to help protect the environment, so we support sustainability through our technological solution and our digital network of pharmacies. With our tool, we contribute to reducing greenhouse gas emissions by decreasing the carbon footprint caused by parapharmacy deliveries since the closest pharmacy with the order available is the one to sell it.

    This way, we not only prevent couriers from wandering from one pharmacy to another looking for the products patients ordered, but we also optimise the delivery, as the closest pharmacy is the one to dispense it. This opposes other models that use trucks that depart a warehouse, go across long distances and pollute, as a result.

    ESG at LUDA:

    Environmental factor

    We are reducing the percentage of rejected orders thanks to the 340,000 references our tool has, which help us improve the last mile’ sustainability of the pharmacy sector and avoid extra trips for couriers.
    Our model allows for a pharmacy-customer route’s optimisation that others (warehouse-customer) cannot offer since ours implies asking pharmacies if they have the product patients want in real time: there are fewer cancellations, fewer fake deliveries, and less carbon footprint.

    Social factor

    Through our tool, pharmacists can track down the closest pharmacy with the medicines their patients need to continue their treatment in real time. This way, we help pharmacies with their health assistance work and patients to locate their medicines and not lose track of their treatment. This prevents them from wandering, looking for their medicines, and from the frustration and stress that not finding them entails.

    Governance factor

    LUDA always aims to support the pharmacy model and the Spanish pharmaceutical system. Our digital tool motivates pharmacies’ maintenance, adaptation, and digitalisation, without disrespecting their traditional model while highlighting conventional pharmacies. We help them bring digital customers back. Not to mention that more than 50% of our shareholders are pharmacists and professionals from the health sector, which lets us know pharmacies’ needs and worries.

    How do we contribute to sustainability?

    LUDA is aware of environmental care and protection, and that is why we contribute to the compliance of Goal 13 of the Sustainable Development Goals 2030 (SDG): Climate action. We promote greenhouse gas emissions’ reduction by lowering routes’ distance and rejected orders this way:

    Routes of 3 km

    Routes of 20–30 minutes promote the use of means of transport with less environmental impact such as bikes, scooters, or any other electric vehicles. Customers can pick up the order in pharmacies too, which will save on deliveries.

    Decrease in rejected orders

    It has been estimated that 8% of the orders are refused but, thanks to LUDA, this number can be reduced to 1.5%. A decrease in rejected orders means fewer extra trips and less pollution.

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